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Our shortlist comparison tool compares the latest Cybersecurity DIY & managed services and solutions.
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IT teams should consider the following components when comparing Cybersecurity services.
Thanks to the power of Artificial Intelligence (AI) threats can be detected and prevented before they even arise. Monitoring of trends and application behavior make it easy for an AI driven tool to spot anomalies. Choosing a managed solution will ensure that features using AI will be correctly configured.
Similar to other services, there has been a big move towards the cloud with cybersecurity. Solutions can be integrated to popular platforms such as AWS, Azure, GCP and allow for scalability with ease. The use of cloud allows for increased out of the box policies, included in these is Zero Touch provisioning. In 2022 alone the percentage of organizations deploying Zero Touch grew 6% from 35% to 41%.
Managed cybersecurity allows for simplified scaling of services, thus increasing overall agility of the system. Along with ZTP/ZTNA and AI resources can be allocated to most needed applications. This results in improved monitoring, analytics and reporting. Agility is essential when it comes to cybersecurity as sluggish response to threats can be costly.
Secure Access Service Edge (SASE) is a security architecture which is quickly rising in popularity. SASE is built up of multiple components which include SD-WAN, Secure Web Gateway (SWG), Firewall-as-a-Service (FWaaS), Cloud Access Security Broker (CASB) and Zero Touch Network Access (ZTNA). These are some of the latest security features and are highly recommended to be included in your solution. It's common for these to be run virtualized in the cloud. A benefit of a managed solution over a DIY approach is that the experts running it will make sure that everything is configured correctly. This saves your staff having to learn each system themselves.
Visibility and analytics are two vital ways of protecting your infrastructure, you’ll never have a 100% secure network as human interaction doesn’t allow this. But having clear and detailed monitoring tools will vastly improve your odds of staying secure. Downtime can be costly to any business, but having strong services in place to identify and rectify issues before they even occur is essential. As a managed customer you can expect frequent reports from the provider which would include any concerns, anomalies or issues.
This is one of the biggest benefits of a managed solution, having experts available 24/7 to monitor your systems and SME’s who can answer any questions and concerns you may have. Each provider will have different levels of support, ranging from email only response during business hours to 24/7 phone support. With the more advanced costing more but providing greater peace of mind.
More user's are requiring access to networks from varied locations due to the rise in remote working. This adds increased complexity when it comes to security. Services such as SASE tackle this directly. Security policies used to follow the idea of “trust but verify” but that isn’t sufficient anymore. Now more and more organizations are opting for “never trust, always verify”. Providers are aware of this challenge and offer managed services to combat it, such as zero touch access.
Typically Service Level Agreements (SLA) acts as a contract between the customer and provider. This is no different when it comes to cybersecurity. The SLA should cover important aspects such as; requirements, uptime agreement, processes such as updates and changes, overall performance and pricing. Payments and penalties can be enforced if the provider doesn’t hold up their end of the deal.
SASE (Secure Access Service Edge) and SSE (Security Service Edge) are Gartner frameworks which include Cybersecurity features such as threat protection, ZTNA (Zero Trust Network Access), SWG (Secure Web Gateway), CASB (Cloud Access Security Broker) and NGW (Next Generation Firewall). To learn more, see our blog post on SASE vs SSE
When you opt for a managed cybersecurity offering you will be provided with an account manager. This creates a single managed point of contact who you can liaise with to guarantee that your requirements and concerns are addressed. Although an account manager can add great value if everything has to go through them it can raise time required to implement changes. But you will receive a better experience compared to going directly to vendors themselves.
Some providers such as Darktrace and Forcepoint offer out-of-the-box reporting features which can provide customers with immediate results. But these can be inaccurate due to obvious reasons. If opting for a managed solution its highly recommended to go for a tailored service for your specific needs.
Managed cybersecurity solutions should go through vigorous testing by the provider to ensure they are redundant. It's all very well having these services in place but if something were to break what would be affected? Having a load balancer in place is a smart idea.
Solutions can be purchased via traditional MSPs, vendors or specialist partners.
MSP offers an all inclusive managed end to end solutions which will be tailored to your specific business requirements. Customers can benefit from the following:
Similar to MSP, but here you interact with the individual vendor (such as; Zscaler, Cato, iBoss etc.). Customers can expect a more hands on approach from the vendor with less input from yourself needed.
For those who wish for a more hands on approach, dealing with partners directly would be beneficial. You can piece services together from multiple partners, resulting in cost savings.
Consider the items below when creating your vendor shortlist.
Managed threat protection is where security is provided as-a-Service (typically cloud based) via a provider who does the bulk configuration and management for yourself. Included in this is the initial architecture, deployment, 24/7 monitoring and support. You would typically find services that use artificial intelligence as it has the capability of spotting trends and anomalies which makes it easier to identify threats.
Managed identity and access management (IAM) is a process which ensures the right user's have appropriate access for their job roles. A managed IAM service eliminates the security risk of unauthorized access and the use of weak passwords.
With the increase in volume of threats and attacks managed infrastructure protection is vital for the security of your organization. Features include; protection against unauthorized access, traffic monitoring, guaranteed endpoint protection. All this and more can be managed by a third party provider.
Over the past 5 years there has been a worldwide increase in data regulations, most popular GDPR. Sectors which possess confidential personal data such as finance and healthcare must obey these regulations or there will be serious consequences. Having a managed solution for this is advised to ensure you are compliant and enables secure data usability for both on premise and cloud platforms.
Similar to managed threat protection, managed threat and vulnerability is the detection, assessment and rectification of threats and vulnerabilities that might arise. Having this as a managed service reduces the input needed from yourself.
It is rare that an organization uses a single cloud for all its operations, this is for a variety of factors but typically for cost. Having a managed multi-cloud security solution makes it possible to monitor and maintain applications and workloads that are spread across multiple public cloud platforms. This is all done from a single interface and makes certain that the same level of security is achieved throughout.
Providers such as Aryaka and Cato offer managed SASE services which provide secure access for all users, sites and applications regardless of location. A managed SASE solution is easily scaled whilst guaranteeing high performance. The components which make SASE an essential key to your organization are; SWG, ZTNA, CASB and NGFW/FWaaS.
Secure Service Edge (SSE) is a subset of the SASE framework with its architecture focused heavily on security. Capabilities of SSE include access control, intrusion detection & prevention, data protection, security and threat monitoring.
A managed firewall is a service provided by experts in the security field which guarantees configuration, administration, monitoring and maintenance of your firewall framework. The MSP will quickly discover what normal/everyday traffic looks like and will be able to detect any anomalies or abnormal patterns.
With the ever-rising number of threats from cybercriminals, paired with ensuring your business is compliant with the numerous data regulation acts across the globe it can quickly become extremely stressful and overwhelming. Making mistakes here can have drastic consequences. The average cost of a data breach increased by 2.6% from £3.51 million in 2021 to £3.6 million in 2022. To no surprise, more and more companies are turning to managed security solutions to ensure they remain compliant and protected. In 2021 the global cybersecurity market size was valued at $139.77 billion and is expected to grow at a compound rate of 13.4% and projected to reach $376.32 billion by 2029.
Simply, cybersecurity is the solutions and services an organization should have in place to protect their digital infrastructure, including hardware, software and data. What are Managed Cybersecurity services? A managed cybersecurity solution is where you contract an outside provider to assist with the design, implementation, monitoring and maintenance of the service(s). Services include; security auditing, 24/7 threat monitoring, vulnerability scanning, IDS/IPS, incident management and more advanced features such as Firewall-as-a-Service (FWaaS), Cloud Access Security Broker (CASB) and Secure Web Gateway (SWG).
A DIY approach is the complete opposite to a managed one, here you are responsible for everything yourself. Your IT team will have to have all the knowledge and platform specific knowledge needed to implement and maintain these systems.
More than ever it is critical that your business is protected, minimizing your threat surface area is a good place to start but due to the complexity and sophistication of the latest threats additional security services are required. As mentioned earlier a data breach can be fatal for a business.
Every industry should have some form of cybersecurity but those such as BFSI, healthcare and government should be the heaviest user's. Here if they fail to comply serious harm can be caused to their customers.
Solutions are available in an “as-a-Service” virtualized product offering which can run in the cloud. There are many benefits to this which include; ease-of-use, a centralized management portal which can be accessed from anywhere and typically support more endpoints. Instead of having to host a resource heavy application yourself, a cloud solution typically makes more sense. Looking at providers, you’ll see a common trend that cloud solutions are offered more than on-premises. The main reason for this being overall simplicity.
Business executives are starting to take more interest in cybersecurity, instead of leaving the responsibility to the IT managers. Earlier this year, Gartner’s Board of Directors Survey found that 88% of its members classified cybersecurity as a business risk, with the remaining 12% calling it a technology risk.
Industries such as energy production, healthcare, food and agriculture are critical to the functioning of modern societies. Disruption to these can create an immense impact to supply chains causing a ripple effect. Destructive malware attacks to critical infrastructure were executed and have caused fatal outages. Now more than ever it is vital that organizations have cybersecurity services tailored for your specific needs.
There isn’t such a thing as a 100% secure infrastructure, but the main reason that cybersecurity fails is because of lack of control and preparation.