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Compare The Market | Managed SIEM Services (Security Information and Event Management)

Our shortlist comparison tool compares the latest SIEM managed services with SASE/SSE Cybersecurity options.

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It takes just few minutes to find Managed SIEM services that fit your specific needs across Medium to Large National and Multinational businesses.

Summary

What features does Managed SIEM services include?

What is SIEM?

SIEM solutions come in many different shapes and sizes, but they are all meant to provide platform which is configured to receive events from any event source. Examples of event sources could include physical access control solutions (key fobs, biometric solutions, etc…), the logging apparatus built-in to operating systems of workstations and servers, network infrastructure devices like switches, routers, and firewalls, IoT (Internet-of-Things) devices and sensors such as smoke alarms, cameras, and motion detectors, or collaboration platforms like Teams or Zoom. The SIEM solution also provides the ability to filter or search, categorize, prioritize, or track events, and notify stakeholders with alerts or even trigger mitigation actions (like disabling accounts) when configured to do so.

Managed SIEM services are also available in a variety of delivery methods, each providing various degrees of included management and setup services to fill gaps where the client organization does not want to, or does not have the means to, handle such a deployment in-house. For instance, there are services that offer the design and basic, out-of-the-box configuration and integration, while the customer is meant to provide any custom configurations or rules and any integrations not already available. In other cases, providers will offer to manage and monitor a customer’s existing SIEM, leaving the deployment, configuration and integration to the client organization. Finally, other offerings will include a more completion solution from design and implementation to integration, configuration, monitoring, and response.

The choice of what should be managed by the client and what should be managed by the provider will always be up to the client and therefore is the client’s responsibility to understand what aspects of the SIEM solution should be handled by a third-party provider and what should be handled internally. A Security Integration and Events Management (SIEM) solution is an essential component of the modern security stack. A SIEM’s job is invaluable; taking events and information from all of the other systems and security solutions in place and making them available in one location with unique capabilities centered around supporting human decision making. It is essentially the central hub for the security information. SIEM’s are undeniably vital but, on the other hand, can be complicated with complex deployment procedures, each dependent on many variables. Also, SIEMs generally need regular upkeep as well as constant analysis and adjustment when security events are received. The industry has also seen that, broadly, qualified cybersecurity analysts and experts are difficult to find in the current job market. All of these factors are potential roadblocks for organizations looking to implement a SIEM solution.

With the required planning, integration(s) with other 3rd party security solutions and event sources, initial deployment and configuration, and continuous fine-tuning, it is no surprise that organizations are heavily leaning toward managed SIEM solutions to help solve their need to turn events into actionable intelligence.

Managed SIEM providers offer the SIEM solution that an organization desires along with all the ancillary services required to design, implement and maintain the solution, as well as the skilled personnel required to analyze, investigate and remediate threats and incidents. A managed SIEM provider will take an inventory of all the security solutions and event sources across the enterprise estate, determine which integrations are required, design the solution using existing or custom integrations, implement and configure the solution, assign analysts or a team of analysts to monitor the solution and, finally, provide any updates, configuration changes or new integrations that may become necessary. This approach is much simpler for an organization to implement as the heavy-lifting will be managed by a third party. In many cases, this approach may even end up being less costly when considering the cost of hiring, training and retaining skilled analysts required to fully benefit from a SIEM deployment.

Comparison

SIEM Managed Services Options

The following details the different options which exist for IT teams considering managed services.

Managed Service Provider

  • When purchasing a solution through a typical service provider, there will be less flexibility around the services provided and the offerings will be costly and impersonal as they have so many customers and tend to push responsibility to other stakeholders to limit risk when possible.
  • If skilled engineers are not a limiting factor, typical managed service providers offer the direct approach with the most control over the solution. This is ideal for those interested in dealing with custom integrations and continuous upkeep and configuration.
  • This is the source of the edge in many cases. This means it will likely be simpler to integrate with the traditionally more difficult SASE solution, or be handled by the provider if it is difficult.

Vendor

  • When purchasing a solution from SIEM Vendors, they will be able to provide a level of support and care that supersedes the traditional service provider, but is not going to be as close of a relationship as it would be with a partner unless the organization is extremely valuable to the provider.
  • The vendors will typically offer a smaller set of possibilities due to the desire to keep all service provision in-house. On the other hand, this keeps a solution in-line with the vendor’s trajectory and technology adoption. This can be seen as both a negative and a positive depending on the organization.
  • This is the source of the SIEM solution so they will have the greatest expertise when it comes to maintenance and troubleshooting any issues that arise. On the other hand, they will charge for their expertise and time.

Partner

  • A partner will offer the most flexibility as they work with many different vendors and service providers on a regular basis and have multiple solutions that they know works well together and they know what does not work well together. They offer discounts on software from all the providers required (in most cases), but charge for the ancillary services provided.
  • The partners will often have more industry knowledge and will be more willing to point you to the right solution for your organization, versus taking the all to one provider as the other managed provider types will do. They will have preferences based on logical reasoning, not just economic interests.
  • The partners will typically not have as much ability to propagate change to a specific solution, such as feature requests. Also, if an organization is too large and has all the resources required, a partner is just adding a layer causing delays and price increases. Partners are for those with more ancillary needs.

Resources

DIY & Managed SIEM Service Components

IT teams should consider the following components when comparing SIEM services.

What are the Pros of Managed SIEM?

Managed SIEM Pros & Cons

Consider the items below when creating your vendor shortlist.

Pros

  • Less infrastructure required
  • Less skilled personnel required
  • Confidence of risk transference for the solution

Cons

  • Less flexible
  • Possibly more costly
  • Requires 3rd party trust w/sensitive information
Market worth

Market worth of managed SIEM today and in the future

The SIEM market was recently (2020) was valued around $4 Billion and is expected be valued around $5.5 Billion by 2025 and $14+ Billion by the year 2030. The market growth is substantial and currently, it is estimated that around 47% - 50% of all organizations are using a SIEM in one form or another. This is expected to grow substantially throughout the near future.

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