8x8 Solutions

Sector, Company Type, and Location:Europe  |  Asia  |  Australia  |  UK  |  North America
Tags & Search Filters:UCaaS

8x8 is a North American VoIP (Voice over Internet Protocol) company, headquartered in Campbell, California. The company was founded in 1987 and currently boasts offices in the UK, North America, Romania, Singapore and Australia. 8x8's product portfolio offers clients a range of communications applications, VoIP solutions and security products including Artificial Intelligence (AI) and advanced analytics. Their solutions are offered in a number of packages, including small, medium and large enterprise.

Summary

8x8 Solutions: Comparisons, Review, Benefits, Use Cases, Pros & Cons

Author: Netify Research Team

If you have questions about 8x8 and how their capability is aligned to your needs, email the Netify research team.
UK: uk@netify.co.uk North America: northamerica@netify.com

(Please use the UK email for ROW - Rest of the World - questions or enquiries)

Resources and Downloadable Content
Request the very latest 8x8 data sheet PDF directly from your local account team. Please check your junk folder if not received.
Book a demo of the 8x8 services capability over Zoom or Teams. Learn about their management portal, deployment, SLA and support. You will receive an email asking for times/dates, please check your junk folder if not received.
Request your local in-country sales contact. You will receive details as soon as possible - please check your junk folder if not received.
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Products and Services

8x8 Products and Services:

8x8's product portfolio includes a range of VoIP and communications solutions, with additional cybersecurity and AI capabilities:

Products:

Unified Communications:

  • The 8x8 eXperience Communications Platform (comprehensive platform integrating voice, video, contact centre and chat APIs). 
  • Cloud PBX
  • Microsoft Teams Integration
  • Customer Experience Enhancement 
  • Business Continuity Planning
  • Collaboration and Mobility 
  • Customer Experience Enhancement 
  • 8x8 Work Apps (combines business communications into a single application. Leverages Cloud PBX to work remotely)
  • Office Communications
  • Business Phone 
  • Video Conferencing 
  • APIs: SMS, voice, video, chat applications
  • Team Chat

Business Services:

  • Business Continuity Planning
  • Sales and Customer Service
  • Marketing and Demand Generation 

Cybersecurity:

  • Security and Authentication
  • Consumer Proprietary Network Information (CPNI)
  • Secure Coding Practices List (OWASP and CWE)
  • Fraud Detection
  • Secure Endpoint Provisioning

Cloud:

  • Cloud Migration
  • Cloud PBX (IP fax services, full SMS capabilities, local or toll-free numbers in more than 120 countries and unlimited calling in 47 countries, automated customer calling and cloud-based call recordings). 

Advanced Analytics and AI:

  • Automated Customer Service
  • Speech Analytics on Calls 
  • AI Functionality Models 
  • Transactional Data Stores
Frequently Asked Questions
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What industries does 8x8 deliver solutions for?
What regulations does 8x8 comply with?
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Please complete the form to ask a question or send a message directly to 8x8. Netify have carefully curated global sales contacts based on your IP location. If you do not receive contact, please check your junk folder.
Book a demo of the 8x8 services capability over Zoom or Teams. Learn about their management portal, deployment, SLA and support. You will receive an email asking for times/dates, please check your junk folder if not received.
A Netify Vendor Briefing is a 30 minute Zoom research session for IT decision makers, and an opportunity to learn about the vendors products, services and business strategies specifically or a related technology or market. We'll also discuss their competitors and which other solutions your business should consider. If you do not receive contact, please check your junk folder.
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