BlackBerry Products and Services:
BlackBerry's solution focuses on cybersecurity and content delivery, please see below for products/services offered:
Products:
Cylance Endpoint Security
CylanceGUARD: 24x7 Managed Extended Detection and Response (XDR) Service available via subscription.
| | CylanceGUARD Essentials | CylanceGUARD Advanced |
| Technology | |
| CylanceOPTICS | Included | Included |
| CylancePROTECT and MTD | Included | Included |
| CylanceGATEWAY | No | Optional |
| CylancePERSONA | No | Optional |
| Subscription-based Managed XDR | Included | Included |
| Incident Response (IR) Retainer | Optional | Optional (20% discount) |
| Third-party Integrations | Optional | Optional |
| CylanceGUARD Features | | |
| Email, Portal and Mobile Alert Escalation and Management | Included | Included |
| 24x7x365 Monitoring | Included | Included |
| Customized Product Configuration, Optimization and Assurance (Including Blackberry Product Onboarding) | Included | Included |
| Threat Intel Overlay | Included | Included |
| Continuous Threat Hunting | Included | Included |
| Defined SLOs for Critical Alerts | Included | Included |
| Monthly Activity Report | No | Included |
| Quarterly Activity Report | No | Included |
| Access to CylanceGUARD Analysts (Incident Response Guidance and Strategy) | No | Included |
| Additional Services | |
| Attack Simulations | Optional | Optional |
| Risk Assessments | Optional | Optional |
| Compromise Assessment (CA) | Optional | Optional |
| Pen Testing | Optional | Optional |
| CISO Engagement | Optional | Optional |
Source: BlackBerry Limited, (2022)
CylancePROTECT: AI-based Endpoint Protection Platform (EPP)
- Proactively identifies file-less attacks with automated response
- 99% cyber incident prevention
- Prevents suspicious payloads and malware from executing
- The lightweight single agent managed via a cloud-based console
- AI-based agent and detection
- Customize roles and permissions
CylancePROTECT Mobile: Mobile Threat Defense (MTD) cybersecurity solution
CylanceOPTICS: Cloud-enabled Endpoint Detection and Response (EDR)
- Ransomware detection and response
- AI-driven
- Threat mitigation and containment at the endpoint
- Automated incident responses leveraging custom and built-in playbooks
- Cloud-enabled
- 30-day out-of-the-box data retention packages to assist with forensics and threat hunting
CylancePERSONA: Identity and Access Management solution
- User and Location Recognition
- Zero Trust architecture
- Risk and behavioural analysis
- Able to grant access, adopt a policy, issue authentication challenges, alert and remediate based upon real-time risk score analysis
- Resides in and processes data at the endpoint for faster detection and mitigation
CylanceGATEWAY: Cloud-native Zero Trust Network Access (ZTNA)
- Scalable outbound-only access to applications
- Secure remote access
- Network threat detection
- Full or split tunnelling
- Source IP Pinning
CylanceAVERT: Data Loss Prevention (DLP)
- Single pane
- Dashboarding, analytics and SIEM integration
- Leverages user, desktop, data and network telemetry to identify and classify inventory-sensitive information
- Pre-defined regulatory compliance templates
- Multiple file type support
- File inventory service
- Policy setting for data exfiltration events
- Cloud management console unified with other Cylance products
- Private File Evidence Locker
CylanceAI:
- Seventh-Gen Cybersecurity AI
- 99% effective in preventing cyberthreats
- AI engine resides at the endpoint
- Detects and contains harmful code in <50ms
- Available offline and requires minimal updates
- Threat detection and automated remediation to augment the human security team
Embedded Systems
QNX Real-time Operating System:
- Granular security
- QNX Neutrino RTOS microkernel
- Supports bound multiprocessing, asymmetric multiprocessing and symmetric multiprocessing (SMP)
- Adaptive partitioning
QNX Hypervisor:
- Enables consolidation of multiple operating systems on a single embedded system on a chip
Certicom PKI and Key Management:
- Managed Public Key Infrastructure
- On-premises or fully hosted deployments available
- Supports both high and low-volume applications
- Registration Authority (RA) function
- Robust deployment methodologies and security development lifecycle
- Certificates can be issued individually or in batches
- Suitable for high-volume production environments, securing large numbers of devices
- Offers highly customized PKI or standard X.509 solutions
BlackBerry Jarvis 2.0:
- Software Composition Analysis and Security Testing for Embedded Systems
Unified Endpoint Management
BlackBerry UEM:
- Integrates with Google Chrome Enterprise enabling consistent security policies across all endpoints, including BYO and corporate-owned devices, and managed through a single admin console
- Deployable on-premise or via the cloud
- Scalable up to 25,00 devices per server and 150,000 devices per domain
- Visibility into devices, users, policies and applications across multiple platforms and ownership models, including iOS, macOS, Android, Chrome OS and Windows 10
- Lowers total cost of ownership by eliminating redundant software licensing and support contracts as well as reducing server hardware requirements allowing for IT staff resources to be allocated elsewhere
- Supports direct management of Microsoft Office 365 apps in a single console that manages other corporate applications.
BlackBerry Dynamics Apps:
A full suite of secure mobile apps
- BlackBerry Work
- BlackBerry Access
- BlackBerry Connect
- BlackBerry Edit
- BlackBerry Notes
- BlackBerry Tasks
BlackBerry Dynamics Platform:
- Common platform for business apps
- Scalability of up to 150K devices per domain and 25K devices per server
- Deployable in the cloud or on-premise
- Highly available architecture with active-active redundancy
- Common Criteria EAL 4+ certification
- Support for Purebred-derived credentials and Android SafetyNet Attestation
- FIPS-validated cryptography
- Single, secure mobile desktop using the BlackBerry Dynamics Launcher
- Includes BlackBerry Analytics which tracks app metrics
BlackBerry Workspaces:
- Secure synchronization, file storage and sharing
- Available editions are Collaborate or Secure Plus
BlackBerry Digital Workplace:
- A self-contained platform for managed or unmanaged devices
- Provides secure access to resources located behind the firewall
Automotive
BlackBerry IVY:
- An upcoming cloud-based software platform
- A secure and reliable method of deriving value for electric vehicle sensor data
- Compatible with multiple OS platforms, including Automotive grade Linux and QNX Neutrino, to support multi-cloud deployment
- Managed and configured from the cloud but runs on the edge within the embedded systems of a vehicle
QNX Acoustics Management Platform:
- Fully integrated software architecture for managing vehicle acoustics
QNX ADAS Platform:
- Software Foundation for advanced driver assistance systems (ADAS) and other autonomous driving applications
QNX Multimedia Suite:
- Middleware delivered with the QNX Software Development Platform
Consumer Products
Smartphones:
- Device security
- Enterprise Cybersecurity
- Secure Critical Event Management
- Unified Endpoint Management
- Smartphone Security and Applications
- Real-time OS for Embedded Systems
Critical Event Management
BlackBerry Alert:
- Early warnings of threat-level changes
- Safety monitoring
- Fully detailed and auditable incident logs
- Automated workflows, pre-set templates and distribution lists for targeted notifications via multiple channels and on any device, with response tracking
- View geo-targeting and real-time delivery confirmations
- Response tracking
- Integration with systems such as Workday, Microsoft Teams and ServiceNow
- Map views and dashboards for event insights
- Available as a managed service
BlackBerry AtHoc:
- Critical event management for Government, Federal and Local, Educational Institutions, Public Safety and Law enforcement
- Integrated with Canada's National Public Alerting System (NAAD) and FEMA's Integrated Public Alert & Warning System (IPAWS)
- Secure mass notifications with response tracking
- AtHoc Collect enables the secure transmission of geo-tagged media
- AtHoc Situation Response defines step-by-step incident plans with assignees and review cycles
- AtHoc Connect assists in coordinating responses with multiple private and public organizations
- Integration with systems such as Workday, Microsoft Teams and ServiceNow
Secure Communications
SecuSUITE:
- Secure voice and messaging for government and enterprise
- Available for iOS and Android
- Can be deployed without dependency on any vendor infrastructure
- Meets NIAP and CSfC security certifications, amongst others
BBM Enterprise:
- Secure video, voice, text, conferencing and group chat
- Available on both desktop and smartphone
- Robust privacy policies
- End-to-end encryption on multiple endpoints
- Compliant with HIPAA and GDPR
- Enables logging and auditing through archiving via Blackberry UEM
Services:
Assess
Red Team / Attack Simulation:
- Breach Simulation Service
- Traditional Red Team
- Adversary Simulation Service
Penetration Testing:
- Mobile application testing
- Web application penetration assessments
- Internal penetration testing assessments
- External penetration testing
- Wireless penetration testing assessment
Strategic Services:
- Virtual CISO (vCISO)
- Security assessments and uplift
- Custom Staff Augmentation
IoT / Embedded:
- Embedded / Internet of Things Security Service
Defend
Managed XDR:
Incident Response
Incident Response Retainer
Compromise Assessment
Digital Forensics
Implement
Cylance Endpoint Security:
- Cylance Endpoint Security (CES) Implementation by ThreatZERO
Unified Endpoint Management:
- BlackBerry Security Services Implementation
QNX Professional Services:
- Customized professional services, including training, and software assessments
Support & Training
Technical Support:
- Advantage or Premium support with an optional technical account manager
Product Incident Response (PSIRT):
- BlackBerry Product Security Incident Response Team
Technical Training
QNX Product Training:
- Standard and Customized BlackBerry QNX Training
