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Cradlepoint is an American technology company that develops cloud-managed wireless edge networking equipment to meet business and public sector requirements.
Author: Netify Research Team
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NetCloud is Cradlepoint's SD WAN solution. The NCX SD WAN service delivers SD WAN with a specific focus on traffic optimization over Wireless WANs. Cellular-centric enterprises can enhance their LTE/5G experience while leveraging enhanced SD-WAN, built for wireless scale and simplicity. Organizations can easily improve the quality of experience (QoE) of applications and optimize traffic across hybrid WANs and redundant cellular providers. Cradlepoint's Secure Connect service is a pre-requisite for the NCX SD WAN service. NetCloud Exchange (NCX) is a cloud-native, single pane of glass WAN architecture that integrates advanced SD WAN, security, and 5G — sharing common components, policies, and processes. NCX offers the following services:
|Site size||Site Routers||Typical Client Count||Throughput|
IBR650B, IBR600C/IBR650C, IBR900
|E100, E102||5||40 Mbps|
NetCloud Manager continuously delivers real-time cloud and device operating software updates to your LTE and 5G endpoints — a comprehensive solution, sold as a subscription, for the new WAN edge.
Initial packages for the following endpoints:
Sites (Hybrid WAN)
Sites (Overlay Failover)
Cradlepoint currently leverages a technology partnership with Palo Alto Networks to integrate NetCloud with Palo Alto Prisma Access to deliver Secure Access Service Edge (SASE) functionality for enterprise wireless WANs. Advanced security technologies such as CASB, ZTNA, SWG and FWaaS are applied when implementing a SASE security model. Though some advanced network and data security technologies are offered by Cradlepoint, as listed here, others are likely offered via partnerships with SASE providers such as Palo Alto Networks.
Cradlepoint's network security solution is NCX Secure Connect. The solution is an alternative to VPN infrastructures to securely connect sites, remote workers, IoT and vehicles. NCX Secure Connect uses undiscoverable network resources to reduce the attack surface and provide any-to-any connectivity. The solution also offers built-in tuinnel orchestration, overlapping IP addressing and name-based routing.
Cradlepoint's ZTNA solution for 5G/LTE is NetCloud Exchange ZTNA. The solution delivers built-in zero-trust features through Cradlepoint NetCloud and cellular-enabled routers to ensure a granular, efficient and native ZTNA experience. Features include:
Cradlepoint's solution leverages zero-trust principles to restrict user access to corporate resources, using granular policies, context and identity information to grant access. Connections are built upon authentication and are defined to the appropriate corporate resources rather than providing shared access to network segments. Continuous verification proactively helps to maintain the network security posture. Devices frequently left unprotected can be placed into trust segments using Cradlepoint routers, and access is provided either through agent-based or agentless options.
Cradlepoint SD WAN allows enterprises to service chain with third-party cloud-delivered security solutions. The company does not offer a CASB solution though its SD WAN enables access to solutions from third-party suppliers to provide a complete security ecosystem.
Cradlepoint supports service chaining with third-party cloud-delivered security solutions to assist in completing the security ecosystem. This can include using Cradlepoint SD WAN to provision access to advanced network security technologies such as Secure Web Gateways (SWGs) or Cloud Access Security Brokers (CASBs). The Cradlepoint NCX Service Gateway provides policy enforcement capabilities and the secure data plane for their Secure Connect solution and is the service delivery foundation for NCX. The solution enables Secure Connect to orchestrate networks from Cradlepoint routers in sites, remote workers, vehicles and IoT to digital resources in external sites, the data center and in the cloud. The NCX Service Gateway accommodates the engines that support Cradlepoint's SD WAN and security services capabilities at the network level. The gateway can be delivered in a hosted environment or on-premises and is provisioned to be deployable in cloud environments, for virtual infrastructure or downloaded onto a physical server. The NCX Service Gateway is managed similarly to other Cradlepoint solutions and is implemented via Cradlepoint NetCloud.
Remote users are supported through Cradlepoint's NetCloud Manager Remote Connect. The service provides native and third-party LAN-connected devices with secure, real-time, remote cloud management.
Features of NetCloud Manager Remote Connect include:
Cradlepoint's NetCloud Manager is included as part of the NetCloud Service. The single-pane-of-glass cloud management and orchestration platform can be accessed via mobile application or browser and is ideal for lean IT teams. Netcloud Manager provides tools for troubleshooting, configuring, operating and deploying Wireless WANs. The Cradlepoint cloud-based management portal offers reporting and management features such as application-aware firewall and traffic optimization capabilities, multi-layered account, group and device dashboards and reporting on cellular health, WAN uptime, ROI, security events, application performance and more.
Other features include:
NetCloud Manager offers zero-touch deployment across thousands of devices, verifiable via a mobile application to ensure successful installation. Administrators can apply policy configuration updates for SD WAN or security en masse and "over the air" firmware updates for Modens and Router Operating Systems (OS). The solution also offers live statistics for LAN and WAN connections, including real-time port (LAN/WAN) and Wi-Fi radio status and statistics, as well as real-time cellular signal strength and quality.
NetCloud Manager offers pre-built integrations with leading vendors, SDK tool kit, orchestration of edge compute applications and comprehensive push and pull APIs. The solution also offers integrated SIM management, including SIM activations, deactivations, suspensions and data plan adjustments. Cellular data plan monitoring and forecasting allow users to apply policies to control data usage and track cellular data usage across routers/adapters and pooled data plans.
NetCloud Manager Regions provides regional hosting in the Americas, Europe and Australia. NetCloud Manager also features location services, such as real-time location and location tracking, as well as granular cellular coverage mapping.
Cradlepoint is committed to making operational improvements to its NetCloud Service to ensure its solution is as secure, resilient and scalable as possible.
The Cradlepoint NetCloud Service Level Agreement (SLA) is not publicly available, though it is available on request by contacting the following email: email@example.com