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ESET Cybersecurity Solutions

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ESET was founded on the 1st of January 1992 and is headquartered in Slovakia. The company offers cybersecurity services with a focus on Managed Detection and Response (MDR) and endpoint security solutions designed for both SME's and large global enterprises. ESET was recognised as the most successful Slovak company from 2008-2010 and boasts over 400,000 clients across 200 countries. In 2021 ESET was recognized as a sample vendor in The Forrester TechTide™: Threat Intelligence, Q2 2021 and The Forrester Tech Tide™: Zero Trust Threat Detection And Response, Q2 2021 reports. 

Summary

ESET Cybersecurity Solutions: Comparisons, Review, Benefits, Use Cases, Pros & Cons

Author: Netify Research Team

If you have questions about ESET and how their capability is aligned to your needs, email the Netify research team.
UK: uk@netify.co.uk North America: northamerica@netify.com

(Please use the UK email for ROW - Rest of the World - questions or enquiries)

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Cybersecurity and SD WAN

ESET Products and Services:

ESET's solution focuses on endpoint security and MDR; please see below for products/services offered:

ESET Protect Unified Cybersecurity Platform

ESET Endpoint Security:

  • Management from ESET Protect console
  • Fileless attack prevention
  • Botnet Protection
  • Network Attack Protection
  • Leverage machine learning
  • Unified Extensible Firmware Interface (UEFI) Scanner
  • Ransomware Shield
  • Exploit Blocker
  • Brute Force Attack Protection
  • Advanced memory scanner
  • Behavioural detection using ESET's Host-based Intrusion Prevention System (HIPS)
  • In-product Sandbox
  • Web browser safeguarding

ESET Cloud Office Security:

  • Anti-spam
  • Anti-Malware
  • Anti-Phishing
  • Advanced Threat Defence
  • Administrator Notifications
  • Multitenancy
  • Reports
  • Automatic protection for new users
  • Comprehensive rule system
  • Quarantine manager
  • User reports with quarantine release

ESET Mail Security:

  • Anti-spam
  • Anti-malware
  • Anti-phishing
  • Hybrid Office 365 scanning
  • Cluster support
  • Web-based quarantine
  • Robust quarantine management
  • Comprehensive rule system

ESET LiveGuard Advanced (Advanced Threat Defence):

  • Granular reporting
  • Proactive protection
  • Works with files but also collaboratively with ESET Mail Security
  • Zero-day and ransomware threat detection
  • The aAnalyzed sample status is visible in the ESET Protect console, showing data sent to ESET LiveGrid®
  • Automated protection
  • Per-computer detailed policy configuration
  • Manual sample submission
  • Protection extends to remote users

ESET Inspect - Extended Detection and Response (XDR):

  • Public REST API
  • Root cause analysis
  • Alarm severity prioritization scoring
  • Multiple indicators of compromise, including registry modifications, network connections, hash and file modifications
  • Local data collection
  • Object tagging
  • MITRE ATT&CK™ framework
  • Anomaly and behaviour detection
  • Incident management system
  • Company policy violation detection
  • Multiplatform coverage, including Windows, Linux and macOS
  • Threat hunting
  • One-click isolation
  • Open architecture and integrations
  • Save and smooth remote access
  • Live response options

ESET Full Disk Encryption (Identity & Data Protection):

  • Single dashboard cross-platform coverage
  • Encryption of partitions, system disks and entire drives
  • FIPS 140-2 validated with 256-bit AES encryption
  • Password policies
  • Activate, deploy and manage encryption from ESET Protect single pane of glass
  • Increase the number of devices covered by licence at any time
  • Operates within the ESET Protect console

ESET Endpoint Encryption (Identity & Data Protection):

  • No server required
  • Centralized management from an ESET Endpoint Encryption console
  • Email and attachment encryption and access restrictions to removable media for specific users ensure data transit protection
  • USB encryption, full disk encryption (FDE), email encryption and file/folder encryption supported
  • FIPS 140-2 validated with 256-bit AES encryption
  • Text window and clipboard encryption, including webmail, web browsers and database memo-fields
  • Granular data protection
  • Single dashboard cross-platform coverage of encryption management on Windows and native macOS encryption (FileVault)
  • Virtual disks and encrypted archives
  • Use Outlook to send and receive encrypted emails and attachments

ESET Secure Authentication (Identity & Data Protection):

  • Push authentication
  • Included full API and SDK
  • Simulataneous user provisioning to keep set up times to a minimum
  • No dedicated hardware required
  • MFA compatible with iOS and Android devices as well as all platforms and services
  • Multiple authentication methods including FIDO security keys, push notifications, custom methods, mobile applications and hardware tokens
  • Remote management through ESET Secure Authentication web browser management console. Can be integrated with Active Directory or deployed in non-AD environments 
  • Supports web/cloud services such as Dropbox, Office 365, Google Apps, etc via ADFS 3.0 or SAML protocol integration
  • Native support for Outlook Web Access (OWA), Virtual Private Networks (VPN), Remote Desktop Protocol (RDP), VMware Horizon View and RADIUS-based services

ESET Protect console (Security Management):

  • 170+ built-in reports and custom report creation from over 1000 data points
  • Advanced threat defence
  • Full disk encryption (FDE)
  • SIEM and SOC support
  • Automated background updates
  • Granular policy control
  • XDR support
  • Hardware/software inventory reporting
  • Cloud Master Data Management (MDM)
  • Automation Framework
  • Advance Role-Based Access Control (RBAC) system
  • Multitenant
  • Fully automated Virtual Desktop Infrastructure (VDI) support

ESET Server Security (File Server Security):

  • Network attack protection
  • Botnet protection
  • Machine learning
  • XDR support
  • Office 365 OneDrive Storage
  • Host-based intrusion prevention system (HIPS) behavioural detection
  • Advanced Memory Scanner
  • Ransomware shield
  • Exploit blocker
  • In-product Sandbox
  • Protection for Linux servers
  • Anti-malware Scan Interface (AMSI)/Protected service support
  • Optional Advanced threat Defence

ESET Security for Microsoft SharePoint Server (File Server Security):

  • Multilayered protection
  • Ransomware shield
  • Remote management
  • XDR support
  • Botnet protection
  • Database direct access
  • Network attack protection
  • Machine learning
  • Built on a 64-bit core and included DLL modules
  • Anti-malware Scan Interface (AMSI)/Protected service support
  • Host-based intrusion prevention system (HIPS) behavioural detection

ESET Threat Intelligence:

  • APT Reports
  • Access to ESET Analyst with purchase of APT Reports premium package
  • Feeds available in JSON and STIX 2.0 formats
  • ESET proprietary intelligence feeds, including URL, IP, APT, Botnet, Domain and Malicious file feeds
  • 13 global R&D centres
  • Coverage of over 200 countries and territories

Cybersecurity Services:

  • Security Services
  • Premium Support
  • ESET Deployment and Upgrade
  • ESET HealthCheck

Business Solutions:

 ESET Protect EntryESET Protect AdvancedESET Protect Complete
Console (deployed via cloud or on-prem)
File Server Security
Modern Endpoint Protection
Advanced Threat Defense
Full Disk Encryption 
Mail Security
Cloud App Protection
Security ServicesAdd onAdd onAdd on
Detection and ResponseAdd onAdd onAdd on

Enterprise Solutions:

 ESET Protect EntryESET Protect AdvancedESET Protect EnterpriseESET Protect MDR
Console (deployed via cloud or on-prem)
File Server Security
Modern Endpoint Protection
Advanced Threat Defense
Full Disk Encryption
Detection and Response
Deployment and Upgrade
MDR Service
Premium Support Advanced
Mail SecurityAdd onAdd onAdd onAdd on
Threat IntelligenceAdd onAdd onAdd onAdd on
Cloud App ProtectionAdd onAdd onAdd onAdd on

ESET Protect Mail Plus:

  • Management Console
  • Mail Security
  • Advanced Threat Defence
  • Anti-spam
  • Single-click management
  • Custom notifications
  • Quarantine management

Services:

  • ESET Threat Intelligence
  • ESET Premium Support service
  • Security Services (detection and response services)

ESET Premium Support tiers:

 ESET Premium Support AdvancedESET Premium Support Essential
Critical severity (A) response time2 hours2 hours
Serious severity (B) response time4 hours4 hours
Common severity (C) response timeOne workdayOne workday
Support availability365/24/7365/24/7
Caller entry pointESET Tech SupportESET Tech Support
Customer contactsUnlimitedUnlimited
Priority call queuing
NumOptimizationts eligible for premium treatmentUnlimitedLimited
Priority access to development teams
Proactive informative services
Dedicated account manager
HealthCheckOne session
Deployment and UpgradeOne session

ESET detection and response services:

 ESET Detection and Response EssentialESET Detection and Response AdvancedESET Detection and Response Ultimate
Malware: missing detection

Malware: ransomware infection

Malware: cleaning problem
General: Suspicious behaviour investigation
Digital forensic
Digital forensic incident response assistance
Basic file analysis
Detail file analysis
False positive
Threat Hunting (on-demand)
Support - rules 
Support - exclusions
Initial Optimization
ESET Inspect related questions
Deployment & Upgrade
Threat Hunting (proactive)
Threat Monitoring

ESET Technology Alliance solutions

Safetica ONE (DLP & Insider threat protection):

  • Supports cloud or on-premises deployments
  • Full-suite data security platform
  • Ste policies to meet compliance requirements for HIPAA, ISO 27002, GDPR, PCI-DSS as well as other data protection standards and regulations
  • Low hardware requirements and rapid deployment
  • Leverage end-user interaction to achieve automation, scalability and minimal maintenance
  • Integration with network security, Microsoft 365 or SIEM
  • Data protection
  • Insider threat detection and response

Safetica NXT (DLP & Insider threat protection):

  • Cloud-native SaaS DLP
  • Multiplatform with Windows and Mac support
  • Modern authentication with SSO
  • Built for remote work and hybrid digital workspace environments
  • Incident detection and response
  • Compliance violation detection and mitigation for GDPR, PCI-DSS and HIPAA
  • Templated data classification
  • Risk-driven incident detection powered by data analytics
  • Data protection and risks discovery

Xopero (Backup and recovery):

  • Backup and recovery of business data in the cloud or onsite
  • Remote management
  • Critical file protection
  • Advanced cloud backup for servers, computers and virtual environments
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