ESET Products and Services:
ESET's solution focuses on endpoint security and MDR; please see below for products/services offered:
ESET Protect Unified Cybersecurity Platform
ESET Endpoint Security:
- Management from ESET Protect console
- Fileless attack prevention
- Botnet Protection
- Network Attack Protection
- Leverage machine learning
- Unified Extensible Firmware Interface (UEFI) Scanner
- Ransomware Shield
- Exploit Blocker
- Brute Force Attack Protection
- Advanced memory scanner
- Behavioural detection using ESET's Host-based Intrusion Prevention System (HIPS)
- In-product Sandbox
- Web browser safeguarding
ESET Cloud Office Security:
- Anti-spam
- Anti-Malware
- Anti-Phishing
- Advanced Threat Defence
- Administrator Notifications
- Multitenancy
- Reports
- Automatic protection for new users
- Comprehensive rule system
- Quarantine manager
- User reports with quarantine release
ESET Mail Security:
- Anti-spam
- Anti-malware
- Anti-phishing
- Hybrid Office 365 scanning
- Cluster support
- Web-based quarantine
- Robust quarantine management
- Comprehensive rule system
ESET LiveGuard Advanced (Advanced Threat Defence):
- Granular reporting
- Proactive protection
- Works with files but also collaboratively with ESET Mail Security
- Zero-day and ransomware threat detection
- The aAnalyzed sample status is visible in the ESET Protect console, showing data sent to ESET LiveGrid®
- Automated protection
- Per-computer detailed policy configuration
- Manual sample submission
- Protection extends to remote users
ESET Inspect - Extended Detection and Response (XDR):
- Public REST API
- Root cause analysis
- Alarm severity prioritization scoring
- Multiple indicators of compromise, including registry modifications, network connections, hash and file modifications
- Local data collection
- Object tagging
- MITRE ATT&CK™ framework
- Anomaly and behaviour detection
- Incident management system
- Company policy violation detection
- Multiplatform coverage, including Windows, Linux and macOS
- Threat hunting
- One-click isolation
- Open architecture and integrations
- Save and smooth remote access
- Live response options
ESET Full Disk Encryption (Identity & Data Protection):
- Single dashboard cross-platform coverage
- Encryption of partitions, system disks and entire drives
- FIPS 140-2 validated with 256-bit AES encryption
- Password policies
- Activate, deploy and manage encryption from ESET Protect single pane of glass
- Increase the number of devices covered by licence at any time
- Operates within the ESET Protect console
ESET Endpoint Encryption (Identity & Data Protection):
- No server required
- Centralized management from an ESET Endpoint Encryption console
- Email and attachment encryption and access restrictions to removable media for specific users ensure data transit protection
- USB encryption, full disk encryption (FDE), email encryption and file/folder encryption supported
- FIPS 140-2 validated with 256-bit AES encryption
- Text window and clipboard encryption, including webmail, web browsers and database memo-fields
- Granular data protection
- Single dashboard cross-platform coverage of encryption management on Windows and native macOS encryption (FileVault)
- Virtual disks and encrypted archives
- Use Outlook to send and receive encrypted emails and attachments
ESET Secure Authentication (Identity & Data Protection):
- Push authentication
- Included full API and SDK
- Simulataneous user provisioning to keep set up times to a minimum
- No dedicated hardware required
- MFA compatible with iOS and Android devices as well as all platforms and services
- Multiple authentication methods including FIDO security keys, push notifications, custom methods, mobile applications and hardware tokens
- Remote management through ESET Secure Authentication web browser management console. Can be integrated with Active Directory or deployed in non-AD environments
- Supports web/cloud services such as Dropbox, Office 365, Google Apps, etc via ADFS 3.0 or SAML protocol integration
- Native support for Outlook Web Access (OWA), Virtual Private Networks (VPN), Remote Desktop Protocol (RDP), VMware Horizon View and RADIUS-based services
ESET Protect console (Security Management):
- 170+ built-in reports and custom report creation from over 1000 data points
- Advanced threat defence
- Full disk encryption (FDE)
- SIEM and SOC support
- Automated background updates
- Granular policy control
- XDR support
- Hardware/software inventory reporting
- Cloud Master Data Management (MDM)
- Automation Framework
- Advance Role-Based Access Control (RBAC) system
- Multitenant
- Fully automated Virtual Desktop Infrastructure (VDI) support
ESET Server Security (File Server Security):
- Network attack protection
- Botnet protection
- Machine learning
- XDR support
- Office 365 OneDrive Storage
- Host-based intrusion prevention system (HIPS) behavioural detection
- Advanced Memory Scanner
- Ransomware shield
- Exploit blocker
- In-product Sandbox
- Protection for Linux servers
- Anti-malware Scan Interface (AMSI)/Protected service support
- Optional Advanced threat Defence
ESET Security for Microsoft SharePoint Server (File Server Security):
- Multilayered protection
- Ransomware shield
- Remote management
- XDR support
- Botnet protection
- Database direct access
- Network attack protection
- Machine learning
- Built on a 64-bit core and included DLL modules
- Anti-malware Scan Interface (AMSI)/Protected service support
- Host-based intrusion prevention system (HIPS) behavioural detection
ESET Threat Intelligence:
- APT Reports
- Access to ESET Analyst with purchase of APT Reports premium package
- Feeds available in JSON and STIX 2.0 formats
- ESET proprietary intelligence feeds, including URL, IP, APT, Botnet, Domain and Malicious file feeds
- 13 global R&D centres
- Coverage of over 200 countries and territories
Cybersecurity Services:
- Security Services
- Premium Support
- ESET Deployment and Upgrade
- ESET HealthCheck
Business Solutions:
| ESET Protect Entry | ESET Protect Advanced | ESET Protect Complete |
Console (deployed via cloud or on-prem) | ✓ | ✓ | ✓ |
File Server Security | ✓ | ✓ | ✓ |
Modern Endpoint Protection | ✓ | ✓ | ✓ |
Advanced Threat Defense | ✕ | ✓ | ✓ |
Full Disk Encryption | ✕ | ✓ | ✓ |
Mail Security | ✕ | ✕ | ✓ |
Cloud App Protection | ✕ | ✕ | ✓ |
Security Services | Add on | Add on | Add on |
Detection and Response | Add on | Add on | Add on |
Enterprise Solutions:
| ESET Protect Entry | ESET Protect Advanced | ESET Protect Enterprise | ESET Protect MDR |
Console (deployed via cloud or on-prem) | ✓ | ✓ | ✓ | ✓ |
File Server Security | ✓ | ✓ | ✓ | ✓ |
Modern Endpoint Protection | ✓ | ✓ | ✓ | ✓ |
Advanced Threat Defense | ✕ | ✓ | ✓ | ✓ |
Full Disk Encryption | ✕ | ✓ | ✓ | ✓ |
Detection and Response | ✕ | ✕ | ✓ | ✓ |
Deployment and Upgrade | ✕ | ✕ | ✕ | ✓ |
MDR Service | ✕ | ✕ | ✕ | ✓ |
Premium Support Advanced | ✕ | ✕ | ✕ | ✓ |
Mail Security | Add on | Add on | Add on | Add on |
Threat Intelligence | Add on | Add on | Add on | Add on |
Cloud App Protection | Add on | Add on | Add on | Add on |
ESET Protect Mail Plus:
- Management Console
- Mail Security
- Advanced Threat Defence
- Anti-spam
- Single-click management
- Custom notifications
- Quarantine management
Services:
- ESET Threat Intelligence
- ESET Premium Support service
- Security Services (detection and response services)
ESET Premium Support tiers:
| ESET Premium Support Advanced | ESET Premium Support Essential |
Critical severity (A) response time | 2 hours | 2 hours |
Serious severity (B) response time | 4 hours | 4 hours |
Common severity (C) response time | One workday | One workday |
Support availability | 365/24/7 | 365/24/7 |
Caller entry point | ESET Tech Support | ESET Tech Support |
Customer contacts | Unlimited | Unlimited |
Priority call queuing | ✓ | ✓ |
NumOptimizationts eligible for premium treatment | Unlimited | Limited |
Priority access to development teams | ✓ | ✕ |
Proactive informative services | ✓ | ✕ |
Dedicated account manager | ✓ | ✕ |
HealthCheck | One session | ✕ |
Deployment and Upgrade | One session | ✕ |
ESET detection and response services:
| ESET Detection and Response Essential | ESET Detection and Response Advanced | ESET Detection and Response Ultimate |
Malware: missing detection | ✓ | ✓ | ✓ |
Malware: ransomware infection | ✓ | ✓ | ✓ |
Malware: cleaning problem | ✓ | ✓ | ✓ |
General: Suspicious behaviour investigation | ✓ | ✓ | ✓ |
Digital forensic | ✓ | ✓ | ✓ |
Digital forensic incident response assistance | ✓ | ✓ | ✓ |
Basic file analysis | ✓ | ✓ | ✓ |
Detail file analysis | ✓ | ✓ | ✓ |
False positive | ✓ | ✓ | ✓ |
Threat Hunting (on-demand) | ✕ | ✓ | ✓ |
Support - rules | ✕ | ✓ | ✓ |
Support - exclusions | ✕ | ✓ | ✓ |
Initial Optimization | ✕ | ✓ | ✓ |
ESET Inspect related questions | ✕ | ✓ | ✓ |
Deployment & Upgrade | ✕ | ✕ | ✓ |
Threat Hunting (proactive) | ✕ | ✕ | ✓ |
Threat Monitoring | ✕ | ✕ | ✓ |
ESET Technology Alliance solutions
Safetica ONE (DLP & Insider threat protection):
- Supports cloud or on-premises deployments
- Full-suite data security platform
- Ste policies to meet compliance requirements for HIPAA, ISO 27002, GDPR, PCI-DSS as well as other data protection standards and regulations
- Low hardware requirements and rapid deployment
- Leverage end-user interaction to achieve automation, scalability and minimal maintenance
- Integration with network security, Microsoft 365 or SIEM
- Data protection
- Insider threat detection and response
Safetica NXT (DLP & Insider threat protection):
- Cloud-native SaaS DLP
- Multiplatform with Windows and Mac support
- Modern authentication with SSO
- Built for remote work and hybrid digital workspace environments
- Incident detection and response
- Compliance violation detection and mitigation for GDPR, PCI-DSS and HIPAA
- Templated data classification
- Risk-driven incident detection powered by data analytics
- Data protection and risks discovery
Xopero (Backup and recovery):
- Backup and recovery of business data in the cloud or onsite
- Remote management
- Critical file protection
- Advanced cloud backup for servers, computers and virtual environments