Netify have released our 2024 SD-WAN comparison blog article

Masergy SD-WAN Netify Review

Sector, Company Type, and Location:Manufacturing  |  Healthcare  |  Financial Services  |  Professional Services  |  Managed Service Provider  |  Europe  |  Asia  |  South Africa  |  UK  |  North America
Tags & Search Filters:SD WAN  |  XDR  |  CASB  |  ZTNAand 20 more tags  |  Co-managed SD WAN services  |  Internet leased line  |  SASE Cybersecurity  |  Managed SD WAN services  |  SASE Cybersecurity managed services  |  MDR  |  FWaaS  |  SWG  |  Co-managed SASE Cybersecurity  |  MPLS  |  Endpoint protection  |  SIEM  |  Security service edge  |  Dedicated Internet Access  |  Next-Generation Firewalls  |  Featured on Gartner  |  WAN optimisation  |  Global private backbone  |  Network Virtualiaation  |  Support for 4G/5G

Masergy offers advanced SD-WAN and integrated SASE solutions for mid-market global customers. The Masergy fully managed and co-managed SD-WAN service combines their global network backbone with AIOps and management tools. Masergy's future development focuses on cloud-based analytics, threat detection, response mechanisms, and edge computing capabilities. Although the Masergy brand and website is operational, we expect the Comcast brand to lead in 2024.

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Masergy Test and Review

Masergy's approach to demonstrating their SD-WAN and SASE cybersecurity solutions was different to the other tests we conducted. Unlike the hands-on tests we usually perform, we were provided with a demonstration of their SD-WAN managed services platform. The demo allowed me to observe the Masergy's capabilities in a controlled environment, which was guided by Masergy's team.

This method of showcasing their SD-WAN and SASE solutions provided a perspective into how Masery services their managed services customer base. The demonstration highlighted the integration of network and security features, and the practical application of SASE capabilities in a multi-cloud environment. The Masergy demo also offered a closer look at how their AIOps system enhances network performance and security management, a feature that might not have been as evident in a hands-on test.

Below: Masergy is recognised the their high Net Promoter Score, their ticketing system is partly responsible for their success.

Masergy Dashboard Overview

The demonstration format, while different from our typical hands-on approach, offered an understanding of the solution's operational dynamics. It allowed us to see the interoperability of various technologies within the Masergy ecosystem, including cloud firewalls, secure web gateways, and zero-trust network access.

However, it is important to note that while a demonstration can effectively showcase Masergy's features and capabilities, it does not replace the insights gained from hands-on testing where one can directly interact with the product in a real-world scenario. So, while the demonstration provided valuable information, it should be considered as part of a broader evaluation process that includes hands-on testing for a complete understanding of their SD-WAN capability.

During the demo, we noted that Masergy is well suited to organisations with global managed services requirements by supporting variety of SD-WAN and SASE products which are aimed at the mid-market. The Managed SD-WAN Secure is a fully-managed service that combines Masergy’s secure edge network with Fortinet’s edge devices, offering 100% service availability for SD-WAN sites and cloud connections configured for high availability. Where some retained control is required, there is an option for Co-Managed SD-WAN which allows self-management of configurations and policies through a client portal.

Below: Masergy offers the ability to change bandwidth in real-time.

Masergy SD-WAN Changing Bandwidth

The Secure WAN “Over the top” (OTT) is an overlay solution managed through Masergy’s SD-WAN Orchestrator. where there's a requirement to deploy Masergy over a 3rd party Internet connection. Masergy’s SASE solution integrates network capabilities with security functions by supporting secure web gateway (centrally controlled and administered from the cloud).

Additionally, Masergy's SASE offering includes Hybrid Next-Gen Firewalls and Secure Web Gateway Solutions, as well as CASB Solutions for securing cloud-based applications and data. 

Masergy has evolved from a provider of layer 3 Managed Global MPLS to finance and healthcare to a mid-market provider of managed service provider SD-WAN and SASE solutions. Over the years, Masergy have been noted for their high Net Promoter score which highlights their excellent support. The Masergy IP backbone still remains as one of the highest performing global networks of any service provider. 

In 2021, Comcast Business announced their acquisition of Masergy, to further build on managed SD-WAN, Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), and Managed Security solutions.

Pros & Cons

What are the pros and cons of Masergy SD WAN & SASE Cybersecurity?

List of the pros and cons associated with Masergy SD WAN and SASE security.


  • Innovative Managed SD-WAN Service: Recognised for their pioneering approach in managed SD-WAN services.
  • Comprehensive SASE Capabilities: Expanded SD-WAN Secure products to include SASE, integrating network and security functions into a unified service.
  • Global Network Backbone: Designed for companies seeking a single provider global network for their bespoke SD-WAN design and deployment.
  • Co-managed SD-WAN Solutions: Offers balance between control and convenience through co-managed solutions.
  • Best-of-Breed Approach to SASE: Integrates leading cybersecurity technologies (specifically Fortinet) with their secure edge network.


  • Emerging SASE Implementation: As SASE is a relatively new concept, continuous adaptation and enhancement of SASE capabilities are necessary to keep pace with evolving market demands and technologies.
  • Dependency on Third-Party Technologies: The best-of-breed approach relies on external vendors for certain security and network functionalities.
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Who does Masergy use for SD WAN and SASE?

Netify have listed the SD WAN and SASE security vendors used by Masergy.

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EuropeAsiaSouth AfricaUKNorth AmericaSD WANXDRCASBZTNACo-managed SD WAN servicesInternet leased lineSASE CybersecurityManaged SD WAN servicesSASE Cybersecurity managed servicesMDRFWaaSSWGCo-managed SASE CybersecurityMPLSEndpoint protectionFile analysisIoT securitySIEMSecurity service edgeCloud workload protectionInstant communications securityManaged securityDedicated Internet Access

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See all Masergy SD-WAN Netify Review Vendors


Comparison: Masergy vs AT&T vs BT SD WAN & security

Consider the points below to compare BT vs Verizon SD WAN and SASE security.


  • Masergy is a suitable choice for medium to large corporations which require global or regional networks. 
  • Operates 52 secure PoPs globally. 
  • Provides granular SD WAN and SASE solutions. 


  • AT&T offers solutions for small, medium and large enterprises who require domestic or international connectivity, with multi or single site deployments. 
  • Operates 110 PoPs worldwide. 
  • Offers SD WAN and SASE solutions. 


  • BT have strong offerings for small, medium and large UK businesses, with their global services most suited to large multinational corporations. 
  • Operates 32 PoPs globally. 
  • Offers granular SD WAN, with managed security services. 
  • Offers a full SASE solution. 

Similar Service Providers

Top 3 similar SD WAN Service Providers

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Frequently Asked Questions
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Deployment Region

Europe, Middle East and Africa40%
North America40%
Latin America30%
Proposition Focus

Proposition Focus


Industry Coverage

Miscellaneous 2

Other Focus

Remote users40
Complex requirements20
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