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Tier 1 carrier offering MPLS, DIA, point to point & private lines with a strong security portfolio. Completely global, with support for SD WAN leaders.
Author: Netify Research Team
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Verizon is a good choice for mid-market multinational enterprises which a large amount of locations worldwide, but can also cater for those with no pre-existing IT resources and companies with a large number of remote workers. The company offers granular SD WAN and SASE managed services with support from Security Operations Centres (SOCs) and options for co-managed deployments as well.
Verizon mostly focus on deployments from Cisco Meraki and Cisco Viptela, but they also offer HPE Aruba. As with many large telecoms companies, the sheer size of Verizon can mean long wait times for support requests, deployments, general queries etc. However, their support services are reportedly very good, despite longer wait times.
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Verizon was formed on the 30th of June 2000 from a merger between Bell Atlantic Corp. and GTE Corp. Today, it is one of the largest communications technology companies worldwide.
Now headquartered in New York, Verizon primarily specialize in personal Wi-Fi, LTE connectivity including private 5G networks for businesses (4G and 5G) and smartphone handsets. However, they recently began offering intelligent hybrid SD WAN services, combining public internet access (DIA) with MPLS. Verizon has spent 15 consecutive years as a Global Network Services Leader in the Gartner Magic Quadrant. Verizon provides managed networks in 150 countries.
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List of the pros and cons associated with Verizon SD WAN and SASE security.
Consider the points below to compare BT vs Verizon SD WAN and SASE security.
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Verizon leverages their strong integration with Cisco to provide managed and co-managed SD WAN solutions (see, What is the Verizon managed, co-managed and DIY services solution?), using Cisco Meraki and Cisco Viptela. The solution is split into three sections, physical, virtual and cloud. Physical services allow clients to deploy their network from a single universal customer premises equipment (uCPE) device, such as a router (vEdge Series Routers, ISR1000 Series Routers, ISR4000 Series Routers or ASR1000 Series Router). Virtual services are available for Cisco platforms designed for virtualisation, using Verizon uCPE, Verizon Hosted Network Services (HNS) and Cisco ENCS. Finally, cloud-based services allow clients to connect to private and public cloud services to optimize SaaS applications. This includes Verizon Secure Cloud Interconnect, Cloud OnRamp for SaaS (Office 365, Google, SFDC), Cloud OnRamp for public clouds such as AWS, Azure and Google Cloud.
Despite strong connections with Cisco, Verizon also offers SD WAN from VeloCloud (VMware) and Fortinet. Their global IP backbone offers connection via 32 network-based SD WAN gateways in a wide range of locations worldwide.
Clients can choose to deploy their network via a single universal Customer Premises Equipment (uCPE) device, or from a cloud-based virtual Customer Premises Equipment (vCPE) device, or a combination of both. WAN is available with bandwidth on-demand for Ethernet, MPLS, Internet and cloud connectivity.
Verizon SD WAN solutions are designed to combine public and private networks to automate traffic flow and boost bandwidth. The product is available in three different services packages: Essential, which offers basic WAN routing services; Core, which includes all services from Essential but with more granular features; and Complete, combination of all Core services with added WAN routing features to support critical locations and applications. All products are available as managed services and can support Verizon 5G LTE across SD WAN networks. Verizon offer a SaaS delivery model through HPE Aruba’s Unity EdgeConnect platform to integrate WAN optimization and SD WAN in a single solution.
Verizon offer SASE and managed security via their vendor partners. Their managed security offering has a number of features, but has a great focus on SASE and distributed denial of service (DDoS) Shielding:
Verizon is able to access cloud vendors through a secure cloud interconnect and CSR 1000v cloud router. Verizon Cloud allows users to connect to both private and public cloud services and optimization for SaaS applications. Verizon provide a cloud onramp for SaaS applications such as Office 365, Google and SFDC as well as an onramp to public clouds including: AWS, Microsoft Azure and Google Cloud, and colocation. As a cloud interconnect service, Verizon utilizes nine major cloud providers located in 27 cities around the world to access their cloud services. Verizon’s Cloud Interconnect is supported by Cisco Cloudlock for cybersecurity and a cloud native cloud access security broker (CASB), these features offer protection for cloud data, users and applications.
Verizon offer WAN optimization and application acceleration which is deployed via a single uCPE box. These services allow for custom device tuning and testing at multiple sites or points with complex integration plans. Verizon’s WAN optimization provides a scalable method of customizing the network whilst also providing end-to-end alarm correlation and protocol bundling. The solution performance enhancements include:
Verizon supports remote users with routing to remove the need for a dedicated internet device at every remote location. This reduces the amount of hardware needed and makes sharing network functions across multiple vendors easier. It also reduces latency and improves overall application performance. The software is based on Cisco, Juniper and Fortinet.
They also offer SASE which connects to all devices - even mobile devices, to provide security for remote users.
Verizon offer a range of managed SD WAN and SASE services. Recently they introduced managed services aimed at smaller branch offices, powered by Viptela for the Cisco ISR1100 Series platform. The company also introduced managed service tiers for Cisco SD WAN powered by Meraki, designed to complement their pre-existing Cisco Meraki cloud-first platform. This can be globally deployed using Cisco Meraki MV Smart Cameras, including to mainland China.
Verizon offer a wide array of Managed Services including:
Service | Features | Benefits |
Managed WAN (Inc. Software Defined) | Comprehensive wide area and IP network management & monitoring. | Support for complex network issues, changes and upgrades whilst managing risk. |
Managed LAN | LAN switch management, utilizes experience in network management, design, planning and implementation. | Outsourced management and monitoring of LAN. Reduces network downtime and costs. |
Managed Wireless LAN (Inc. Business WiFi) | Fully managed, premises based wireless LAN solution. Secure wireless access to simple cloud based options & company resources. | Employee productivity within wireless range. Can be integrated with managed WAN. |
Managed WAN Optimization Services | Tools to improve performance of business critical applications over wide area links. | Improve overall application efficiency, increase performance and reduce latency. |
Secure Gateway | Allows remote/mobile users to securely connect to public internet or private network using advanced services & applications. | Reduces costs through use of managed hardware and network based gateways. Business resources can be allocated and focused on strategic functions. |
Network Application Performance Management | Topology, infrastructure and end-user management enhanced through robust application management. | Provides visibility into mission critical applications. |
Performance Monitoring Solutions | Visibility into device and network performance through flexible options. | Utilizes the Verizon Enterprise Center (VEC) to provide near real-time visibility into network performance. |
(Source: Verizon, 2015. More info at: https://enterprise.verizon.com/resources/solutionsbriefs/2015/you-compete-we-will-handle-the-network.pdf)
Verizon offers co-managed Cisco SD WAN which is powered by their vendor partners. This allows clients to rely on Verizon managed services support for fault performance and configuration management, whilst self-managing SD WAN security and application policies. However, Verizon do not offer DIY SD WAN directly, it may be available via vendor partners.
Verizon’s Enterprise Center provides customers with tools to monitor, manage and analyze their products and services. This service uses a centralized interface to deliver relevant data over smartphone, desktop or tablet. The service provides data insights that can be used to streamline processes and control critical business functions. Verizon’s offering allows for automation of processes and anytime account access. The smartphone portal is the: My Verizon for Enterprise Mobile App. The portal provides detailed, near real time data about network health and performance and offers visibility into alarms and maintenance. The monitoring features of the Verizon portal also allow for on demand bandwidth upgrades and monitoring of repair tickets and change requests. The Verizon portal allows users to access analysis tools, such as reports, charts and graphs to turn raw data into essential information to make informed network investment decisions.
Below is a table displaying the main focus points of the Verizon Service Level Agreement (SLA).
Scope | Network Latency | Network Packet Delivery |
North America | ≤45ms | ≥99.5% |
Europe (EMEA) | ≤30ms | ≥99.5% |
Asia Pacific | ≤125ms | ≥99% |
Latin America | ≤140ms | ≥99% |
Japan | ≤30ms | ≥99% |
Transatlantic | ≤90ms | ≥99.5% |
Transpacific | ≤160ms | ≥99% |
Australia Transpacific | ≤210ms | ≥99% |
Australia to UK | ≤405ms | ≥99.5% |
Europe (EMEA) to Asia Pacific | ≤250ms | ~ |
Europe (EMEA) to Asia Pacific Rim | ~ | ≥99% |
Scope | Network Latency | Network Packet Delivery |
Argentina to US | ≤160ms | ≥99% |
Brazil to US | ≤130ms | ≥99% |
Chile to US | ≤150ms | ≥99% |
Panama to US | ≤60ms | ≥99% |
Venezuela to US | ≤110ms | ≥99% |
Scope | Network Latency | Network Packet Delivery |
North America to South Africa | ≤260ms | ≥99% |
Europe (EMEA) to South Africa | ≤350ms | ≥99% |
North America to India | ≤380ms | ≥99% |
North America to Intra-Europe (EMEA) | ≤110ms | ≥99% |
North America to Singapore | ≤260ms | ≥99% |
North America to Korea | ≤200ms | ≥99% |
North America to Taiwan | ≤220ms | ≥99% |
North America to Hong Kong | ≤230ms | ≥99% |
Scope | Network Latency | Network Packet Delivery |
Hong Kong to Sydney | ≤180ms | ≥99% |
Hong Kong to Singapore | ≤65ms | ≥99% |
Hong Kong to Tokyo | ≤125ms | ≥99% |
Hong Kong to United Kingdom | ≤370ms | ≥99% |
Singapore to Sydney | ≤150ms | ≥99% |
Singapore to Tokyo | ≤115ms | ≥99% |
Singapore to United Kingdom | ≤310ms | ≥99% |
Scope | Network Latency | Network Packet Delivery |
Sydney to Tokyo | ≤150ms | ≥99% |
Sydney to Adelaide | ≤40ms | ≥99% |
Sydney to Brisbane | ≤40ms | ≥99% |
Sydney to Canberra | ≤40ms | ≥99% |
Sydney to Melbourne | ≤40ms | ≥99% |
Sydney to Perth | ≤80ms | ≥99% |
Scope | Network Latency | Network Packet Delivery |
Korea to Singapore | ≤200ms | ≥99% |
Korea to Hong Kong | ≤155ms | ≥99% |
Korea to Sydney | ≤220ms | ≥99% |
Korea to Tokyo | ≤80ms | ≥99% |
Korea to India | ≤300ms | ≥99% |
Scope | Network Latency | Network Packet Delivery |
Taiwan to Singapore | ≤95ms | ≥99% |
Taiwan to Hong Kong | ≤60ms | ≥99% |
Taiwan to Sydney | ≤240ms | ≥99% |
Taiwan to Tokyo | ≤95ms | ≥99% |
Taiwan to India | ≤170ms | ≥99% |
Taiwan to United Kingdom | ≤360ms | ≥99% |
Scope | Network Latency | Network Packet Delivery |
India to Hong Kong | ≤140ms | ≥99% |
India to Singapore | ≤150ms | ≥99% |
India to Sydney | ≤265ms | ≥99% |
India to Tokyo | ≤225ms | ≥99% |
India to United Kingdom | ≤250ms | ≥99% |
Scope | Network Latency |
New Zealand Transpacific | ≤210ms |
New Zealand to India | ≤290ms |
New Zealand to Hong Kong | ≤230ms |
New Zealand to Korea | ≤250ms |
New Zealand to Singapore | ≤190ms |
New Zealand to Australia | ≤60ms |
New Zealand to Japan | ≤190ms |
New Zealand to Taiwan | ≤250ms |
New Zealand to United Kingdom | ≤390ms |
United Kingdom to Korea | ≤470ms |
Japan to United Kingdom | ≤330ms |
Scope | Network Packet Delivery |
Hong Kong to New Zealand | ≥99% |
Singapore to New Zealand | ≥99% |
Australia to New Zealand | ≥99% |
Korea to New Zealand | ≥99% |
Taiwan to New Zealand | ≥99% |
Japan to New Zealand | ≥99% |
India to New Zealand | ≥99% |
New Zealand to United Kingdom | ≥99% |
Korea to United Kingdom | ≥99% |
Japan to United Kingdom | ≥99% |
Verizon have an extensive global backbone, with bandwidth on-demand for MPLS, Ethernet, internet (DIA) and cloud connectivity. Includes portal and application programing interface (API) control, for management as well as network on-demand (NOD) services. Verizon’s offering uses active/active redundant networks and has fully integrated 4G/LTE backup to provide redundancy to the network. Verizon support and manage their own secure private IP and private wireless network. Verizon also provide managed ethernet, leased line and broadband services.
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