Cisco Viptela is Cisco System's global enterprise offering. The solution has the capability to cope with very large global deployments, in some cases spanning multiple underlays and multiple service providers worldwide.
However, Viptela's highly capable offering is complex and in some cases difficult to manage, requiring a level of expertise in order to get the most out of the solution. The IT support from Viptela is quick to respond and clients are offered onboarding training to begin with - although some previous clients suggest that the process can be long-winded, with a separate course for each different device.
Viptela is not recommended for SMEs as the offering is aimed at global deployments with a large number of sites. Some previous customers report that there is a very wide range of software options in the Viptela solution, which makes choosing a solution difficult and the training required more complex.
Features such as Cisco ThousandEyes allow SaaS, Internet and cloud applications to be analyzed at a granular level. Cisco Viptela is ideally suited for advanced routing and scenarios that require flexible deployments.
In all, Cisco Viptela is ideally suited to large global enterprise deployments with robust IT teams capable of handling a highly complex solution.