Vonage Communications Solutions

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Vonage was founded in 1998 by Jeffrey A. Citron and Jeff Pulver as a specialist provider of residential telecommunications services, based on VoIP technology. Today, the company is owned by Ericsson and primarily focuses on cloud communications in their headquarters in New Jersey, North America. Vonage's product portfolio extends to a range of cloud focused unified communications, communications APIs and contact centre products.

Summary

Vonage Cloud Communications Solutions: Comparisons, Review, Benefits, Use Cases, Pros & Cons

Author: Netify Research Team

If you have questions about Vonage and how their capability is aligned to your needs, email the Netify research team.
UK: uk@netify.co.uk North America: northamerica@netify.com

(Please use the UK email for ROW - Rest of the World - questions or enquiries)

Resources and Downloadable Content
Request the very latest Vonage data sheet PDF directly from your local account team. Please check your junk folder if not received.
Book a demo of the Vonage communications services capability over Zoom or Teams. Learn about their management portal, deployment, SLA and support. You will receive an email asking for times/dates, please check your junk folder if not received.
Request your local in-country sales contact. You will receive details as soon as possible - please check your junk folder if not received.
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Products

Vonage Products and Services:

Vonage's portfolio of cloud communications products and services include: voice, video and instant messaging with two-factor authentication. Please see below for products/services offered:

Products:

Unified Communications:
  • Business SMS
  • Vonage Meetings
  • Admin Portal 
  • Desktop
  • Integrations with Vonage Contact Centres, Microsoft Teams and Salesforce 
Communications APIs:
  • Video: Video Express, Interactive Broadcast, Video Chat Embeds, Advanced Insights
  • Voice: SIP Trunking, Programmable SIP, In-App Voice, Contact Centre Intelligence
  • Two Factor Authentication: Number Insight
  • Messaging: SMS, MMS, WhatsApp, Facebook Messenger, Viber
Conversational Commerce:
  • Automated Responses
  • Live Chat
  • Social CRM
  • Includes iMessage, WhatsApp and Facebook Messenger channels
Frequently Asked Questions
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Please complete the form to ask a question or send a message directly to Vonage. Netify have carefully curated global sales contacts based on your IP location. If you do not receive contact, please check your junk folder.
Book a demo of the Vonage communications services capability over Zoom or Teams. Learn about their management portal, deployment, SLA and support. You will receive an email asking for times/dates, please check your junk folder if not received.
A Netify Vendor Briefing is a 30 minute Zoom research session for IT decision makers, and an opportunity to learn about the vendors products, services and business strategies specifically or a related technology or market. We'll also discuss their competitors and which other solutions your business should consider. If you do not receive contact, please check your junk folder.
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