3. What is Cyberark's PAM Solution?
In most polls and research findings, Cyberark demands the largest market share of PAM customers. They have a good solution for most use cases and customers of all sizes. Along with their reliability, they offer a range of deployment options ranging from SaaS to on-premise. Cyberark supports all major operating systems and has a large ecosystem of integration partners. Additionally, like Thycotic, there are many cybersecurity professionals in most markets that are knowledgeable on the solution and its integration partners. When it comes to innovation, Cyberark is known to be first to market new technologies and is currently one of, if not the only, PAM leaders to offer CIEM (Cloud Infrastructure Entitlements Management) integration.
The deployment of the solutions offered by Cyberark have been reported to be cumbersome and difficult, especially when dealing with the on-premise solution. This isn’t uncharacteristic of most other enterprise software applications, where SaaS offerings offer ease-of-deployment over on-premise. Cyberark use this to drive customers toward SaaS products. Also, while most reports praise Cyberark’s product support, many customers are enjoying a higher-level of support through Cyberark’s Professional Services offerings which are added-on to the total cost of the solution.
Like most enterprise applications, the Cyberark suite of products is available for most major operating systems but is geared towards Windows users and can be more difficult to deploy and upgrade for Linux and UNIX environments. In these deployments, professional services are almost always recommended to accompany purchase, even for routine maintenance or upgrades.