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Book nowGlobalgig is a North American global aggregator offering Managed Services. The company has sales teams based in the UK and Europe.
Author: Netify Research Team
If you have questions about Globalgig and how their capability is aligned to your needs, email the Netify research team. UK: uk@netify.co.uk North America: northamerica@netify.com
(Please use the UK email for ROW - Rest of the World - questions or inquiries)
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Globalgig’s offering is suitable for large global enterprises that require WAN diversity, 4G failover at multiple or remote locations and diverse access types or carriers. The company’s services are particularly optimal in the US. The industry verticals recommended for this solution are: Energy, Environmental, Construction, Finance, Healthcare, Logistics and Retail. Enterprises that require management and monitoring of devices at the network edge for complex supply chains will benefit from Globalgig’s IoT offering.
Globalgig benefit clients by offering SD WAN from a range of well-known vendors, with services such as Direct OnNet, where Globalgig staff will design a solution that caters directly in line with business needs.
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Globalgig, as its current branded service, was founded in 2012 and has its headquarters in San Antonio, Texas, United States. The company has international offices in London and Sydney and other US offices in Los Angeles, Austin, Pennsylvania and Atlanta. Globalgig has been recognized in the Inc. 5000 list as one of the fastest-growing American private companies for two consecutive years. As of 29th April 2021, Globalgig has expanded its portfolio into global wireless connectivity and IoT expertise by acquiring HardMountain B.V., a Mobile Virtual Network Provider (MVNP) specializing in embedded and industrial IoT solutions. As of 2022, Globalgig will expand further into the UK and European markets by partnering with 186Kloud to offer the full suite of Slobalgig SD-WAN and IoT solutions. Furthermore, Globalgig has acquired Evacomm, the parent of IoT connectivity company VIAA.
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List of the pros and cons associated with Globalgig SD WAN and cybersecurity.
Consider the points below to compare Globalgig vs Expereo SD WAN and SASE security.
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Globalgig offer SD WAN solutions based on Palo Alto, Cisco Viptela, Cisco Meraki, Fortinet, CradlePoint and Peplink, with the Palo Alto solution covering the USA and several locations in China. Globalgig staff will analyze a client’s network architecture, business policies and application flows in order to design a solution in line with a client’s business needs. The SD WAN solution is not tied to a specific service provider or technology platform, allowing clients to customize their network.
Globalgig offer managed SASE services from a number of vendors, including Cisco Viptela, Cisco Meraki and Fortinet, offering security features such as NGFW, SWG and UTM.
Globalgig's managed services are designed to support clients from start to finish, offering a staged solution featuring:
Clients can choose from three managed services options, which include:
Globalgig do not directly access cloud vendors, and therefore must be accessed via a third party vendor or service provider, or alternatively the customer could approach AWS or Azure, for example, directly for access.
Globalgig do not directly offer WAN acceleration and optimization, however it is possible to obtain via one of their vendor partners.
Globalgig supports mobile and remote users through its Remote Office solutions. This solution connects locations that cannot be supported by wireline networks or that are temporary using Multi-IMSI SIMs. This single SIM provides multi-network operator support in over 200 countries. Remote Office solutions can be provided through a standard data bundle or a enterprise specific custom data plan, with optional pooling across SIMs and shared data buckets. This solution offers enterprises an intelligent, API based mobile data management platform and single bill, data usage and access across multiple countries with consistent agreement terms.
Globalgig provide a managed solution that is available in three service tiers: Essential, Plus and Premier. This provides management for SD WAN layers 1-3. However, it is possible that the layer 4-7 overlay can be DIY or Co-managed as Globalgig’s carrier agnostic solution offers many vendor options for enterprises to choose from. See the table below for features that each level provides:
Management | Essential | Plus | Premier |
Monitoring - ping and SNMP from Globalgig end-point monitoring system | ✓ | ✓ | ✓ |
Hardware/circuit monitoring and trouble resolution | ✓ | ✓ | ✓ |
Hardware visibility and reporting including WAN interfaces, LAN uplinks, physical interfaces on level 2 switches | ✓ | ✓ | ✓ |
Full device configuration management | ✓ | ✓ | |
Full device firmware management | ✓ | ✓ | |
Enhanced trouble shooting and capacity planning | ✓ | ||
Network and flow intelligence resulting in better end-user experience | ✓ | ||
Application monitoring visibility and reporting | ✓ |
Globalgig Managed SD WAN Services (Globalgig, 2018.) See more at: https://www.globalgig.com/wp-content/uploads/2021/09/SD-WAN-Master-Data-Sheet-Channel-Flyer-US-6-1.pdf
Below is a table displaying the main focus points of the Globalgig Service Level Agreement (SLA).
Measurement Parameter | Voice/Video | Priority Data | Standard Data | Best Efforts |
Average Availability | 100% | 100% | 100% | 100% |
Average Data Delivery (Throughput) | 99.999% | 99.99% | 99.95% | N/A |
Average Round Trip Delay (Latency) - Core Nodes | 55 ms | 55 ms | 55 ms | N/A |
Globalgig IP VPN SLA (Globalgig, 2021). See more at: https://www.globalgig.com/wp-content/uploads/2021/04/Globalgig-SLA-By-Product-v021521-ONLINE.pdf
Globalgig support the following connectivity underlay services: MPLS, DIA, Ethernet, Wireless, Wavelength and 4G/LTE.
Globalgig support and manage the SD WAN underlay through their three tier SD WAN service solution. For more information see, What is the Globalgig managed, co-managed and DIY services solution?
Globalgig have partnerships with the following SD WAN vendors:
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