Globalgig SD WAN & Cybersecurity Solutions

Globalgig SD WAN and Cybersecurity Solution: Comparisons, Review, Benefits, Use Cases, Pros & Cons

Author: Netify Research Team

If you have questions about Globalgig and how their capability is aligned to your needs, email the Netify research team. UK: uk@netify.co.uk North America: northamerica@netify.com

(Please use the UK email for ROW - Rest of the World - questions or inquiries)

Netify Review

Globalgig’s offering is suitable for large global enterprises that require WAN diversity, 4G failover at multiple or remote locations and diverse access types or carriers. The company’s services are particularly optimal in the US. The industry verticals recommended for this solution are: Energy, Environmental, Construction, Finance, Healthcare, Logistics and Retail. Enterprises that require management and monitoring of devices at the network edge for complex supply chains will benefit from Globalgig’s IoT offering.

Globalgig benefit clients by offering SD WAN from a range of well-known vendors, with services such as Direct OnNet, where Globalgig staff will design a solution that caters directly in line with business needs.

About Globalgig

Globalgig, as its current branded service, was founded in 2012 and has its headquarters in San Antonio, Texas, United States. The company has international offices in London and Sydney and other US offices in Los Angeles, Austin, Pennsylvania and Atlanta. Globalgig has been recognized in the Inc. 5000 list as one of the fastest-growing American private companies for two consecutive years. As of 29th April 2021, Globalgig has expanded its portfolio into global wireless connectivity and IoT expertise by acquiring HardMountain B.V., a Mobile Virtual Network Provider (MVNP) specializing in embedded and industrial IoT solutions. As of 2022, Globalgig will expand further into the UK and European markets by partnering with 186Kloud to offer the full suite of Slobalgig SD-WAN and IoT solutions. Furthermore, Globalgig has acquired Evacomm, the parent of IoT connectivity company VIAA.

What is the Globalgig SD WAN Solution?

Globalgig offer SD WAN solutions based on Palo Alto, Cisco Viptela, Cisco Meraki, Fortinet, CradlePoint and Peplink, with the Palo Alto solution covering the USA and several locations in China. Globalgig staff will analyze a client’s network architecture, business policies and application flows in order to design a solution in line with a client’s business needs. The SD WAN solution is not tied to a specific service provider or technology platform, allowing clients to customize their network. 

Configuration-Based Key Features:

• Direct OnNet Service: Globalgig Connect is a product that delivers efficient and simple network access to end users by determining cost and connectivity options, providing a single point of contact for the entire solution. It means that clients do not have to manage multiple different contracts with vendors and supplier support organizations. The service supports SD WAN as well as public and private IP services, IP transit services, broadband and dedicated internet and can be delivered on fixed wirelines, copper/EoC, cable/FTTX and fiber/wavelengths.
  
  
• Hybrid SD WAN: The SD WAN solution is capable of working with hybrid networks, pure-play DIA networks and networks in transition.
  
  
• Public and Private Networking Services: A comprehensive public and private networking service that covers Layer 2 and Layer 3 routers, devices, virtual machines and switches. Has the capability to integrate the wireline network with wireless services to create an innovative solution.
  
  
• IP Transit: Full SLA backed with service level guarantees, IP transit services are designed for global enterprises, and offers solution design, consultation, service implementation and ongoing support.
  
  
• MPLS IP-VPN: An MPLS solution that is backed by service level guarantees, aimed at providing a secure connection for performance applications. Supports metro, national and global locations with scalable bandwidth from 1Mbps to 10Gbps. Connects data centers, offices and cloud-based applications by delivering any-to-any networking.
  
  
• Virtual Private LAN Service (VPLS): Extends corporate LAN to give clients the bandwidth capacity needed for voice, video and data applications by offering security and scalability. Built on MPLS technology, clients are offered customized provisioning, management and configuration. Has the potential to reduce costs by replacing expensive point-to-point WAN connections. 

Security-Based Key Features:

• All of Globalgig’s architectures and network designs are inclusive of security. 

Performance-Based Key Features:

• Wireless WAN: Available to be efficiently implemented in the event of SD WAN failover as well as primary connectivity to remote locations. Wireless WAN is available in over 200 countries using Globalgig’s patented SIM.
  
  
• 4G LTE: Global 4G LTE connectivity is available for business continuity solutions and failover, temporary connections for events such as conferences or pop-up retail shops and provides network access for hard to reach and remote locations.
  
  
• Dedicated Internet Access (DIA): Capable of delivering low latency and high performance services that are required by mission-critical applications. The service can connect locations between Europe, North America, the Middle East, Asia and Australia.
  
  
• Network Resiliency for SD WAN:  Provides SD WAN failover via wireless broadband connections. Is capable of supporting remote locations and multiple offices with uninterrupted connectivity to SaaS applications, enterprise sites and cloud service providers. The solution offers local data access to over 600 wireless carriers, meaning that businesses are not tied to just one carrier.

What is the Globalgig SASE security solution?

Globalgig offer managed SASE services from a number of vendors, including Cisco Viptela, Cisco Meraki and Fortinet, offering security features such as NGFW, SWG and UTM. 

Globalgig's managed services are designed to support clients from start to finish, offering a staged solution featuring:

• In-depth analysis of a client's IT environment
• Discovery sessions
• Network reviews 
• Performance analysis
• Requirements identification 
• Project scoping
• Solution design 
• Solution implementation 
• Ongoing management

Clients can choose from three managed services options, which include:

• Essential: basic hardware and circuit monitoring, reporting and troubleshooting 
• Plus: everything from Essential, plus full device management and configuration 
• Premier: everything from Plus, as well as additional network and flow intelligence, application visibility, reporting and enhanced troubleshooting. 

How does Globalgig access cloud vendors?

Globalgig do not directly access cloud vendors, and therefore must be accessed via a third party vendor or service provider, or alternatively the customer could approach AWS or Azure, for example, directly for access.

Does Globalgig offer WAN acceleration and optimization?

Globalgig do not directly offer WAN acceleration and optimization, however it is possible to obtain via one of their vendor partners.

How does Globalgig support remote users?

Globalgig supports mobile and remote users through its Remote Office solutions. This solution connects locations that cannot be supported by wireline networks or that are temporary using Multi-IMSI SIMs. This single SIM provides multi-network operator support in over 200 countries. Remote Office solutions can be provided through a standard data bundle or a enterprise specific custom data plan, with optional pooling across SIMs and shared data buckets. This solution offers enterprises an intelligent, API based mobile data management platform and single bill, data usage and access across multiple countries with consistent agreement terms.

What is the Globalgig managed, co-managed and DIY services solution?

Globalgig provide a managed solution that is available in three service tiers: Essential, Plus and Premier. This provides management for SD WAN layers 1-3. However, it is possible that the layer 4-7 overlay can be DIY or Co-managed as Globalgig’s carrier agnostic solution offers many vendor options for enterprises to choose from. See the table below for features that each level provides: 

Globalgig Managed SD WAN Services (Globalgig, 2018.) See more at: https://www.globalgig.com/wp-content/uploads/2021/09/SD-WAN-Master-Data-Sheet-Channel-Flyer-US-6-1.pdf

What is the Globalgig SLA?

Below is a table displaying the main focus points of the Globalgig Service Level Agreement (SLA). 

Globalgig IP VPN SLA (Globalgig, 2021). See more at: https://www.globalgig.com/wp-content/uploads/2021/04/Globalgig-SLA-By-Product-v021521-ONLINE.pdf