“Ben took the time to help us understand the best position for our Starlink, from cables to the actual receiver.”
Hannah
Melton Constable
Netify is one of the only Norfolk based companies installing Starlink
Netify offers professional Starlink satellite internet installation services for homes and businesses in Norwich and across Norfolk. Based in Briston and established in 2009, our company is an Authorised Partner of BT and Virgin Media, bringing over a decade of telecom installation experience to your business or home.
Starlink provides high-speed, low-latency internet connectivity even in remote rural location, representing an ideal solution for many Norfolk properties where traditional broadband may be slow or unavailable. Our fully trained engineers focus on safe, correct installation and optimal performance to enable your business or home receive the best possible speeds. By choosing a local Norfolk installer, you benefit from our knowledge of the area, quick response times, and a team that understands the unique challenges of rural connectivity in our region.
Speak to an engineer
Netify engineers are available to discuss your requirements by phone or Microsoft Teams. We do charge a survey fee, but initial advice and options can be provided without incurring any costs.
This also provides an opportunity for you to learn more about how we work, and how we can support your installation of Starlink.
We support Starlink installation for business and residential
Netify serves the entire Norwich and Norfolk area. Whether you’re in a Norwich suburb or a remote farmhouse in North Norfolk, we will come to you. Our service van is stocked with all necessary equipment and mounting hardware, so we can often adapt on the fly to any site condition.
We also offer flexible appointment times – we understand that for businesses, downtime needs to be minimised, and for residential customers, you might prefer weekends or specific times.
We do our best to accommodate schedules and will communicate clearly about arrival times and any adjustments. Because we’re local, you won’t pay excessive travel fees and you’ll have the benefit of quick support; if you need any follow-up visit or help, we’re just a short drive away, not coming from out of county.
We’re a genuine Norfolk business, established in 2009 and based near Norwich in Briston. Our local team handles every Starlink installation directly—no subcontractors, no distant call centres.
Professional Starlink Setup Services for Norfolk, UK
Finding the Optimal Location
A clear view of the sky is essential for the best service1. We use the "Check for Obstructions" tool available on the Starlink app (for both iOS and Android devices)1 to identify the ideal installation spot at your location, minimising potential service interruptions caused by obstacles.
Ensuring Proper Hardware Connection
We handle the correct connection of your Starlink hardware to power1 and the router, following recommended setup procedures.
Positioning for Satellite Connection
A clear view of the sky is essential for the best service. We use the "Check for Obstructions" tool available on the Starlink app (for both iOS and Android devices)1 to identify the ideal installation spot at your location, minimising potential service interruptions caused by obstacles.
Initial System Configuration & Optimisation
Once connected, your Starlink may require downloading the latest software for optimal performance. While this can happen automatically, we can verify the initial connection and check the Starlink app for update status or other important messages. We help ensure your devices can successfully connect to the high-speed Starlink internet.
Initial Troubleshooting and Verification
If your system is not immediately online, we perform initial troubleshooting steps as outlined in Starlink's resources. This includes connecting to your Starlink WiFi, opening the Starlink App, and checking for any alerts on the home screen3. We can interpret common app messages such as "Starlink is Offline - Disconnected," "Starlink is Offline - Booting," or "Starlink is Offline - Searching" to address initial issues. We can also help if you are unable to connect to the Starlink WiFi3.
Identifying Your Starlink Kit and Router
If you are unsure about the specific type of Starlink Kit you have or which Starlink router is included, we can help identify these components, which is crucial for following the correct setup procedures and accessing specific guides, including the Standard Starlink Kit Setup Guide, Starlink Mini Kit Setup Guide, or High Performance Starlink Kit Setup Guide mentioned on the Starlink website. We can also help determine the best place for installation if you are unsure.
Frequently Asked Questions
Are you actually based on Norfolk?
Our company is headquartered in Briston, near Melton Constable in Norfolk with an office in Cavell House, Norwich. We know the local area, the common building types, and the challenges that Norfolk’s landscape can present for internet connectivity.
What other services are offered by Netify?
We are an Authorised Partner of BT and Virgin Media. Being a partner with major UK telecom providers means we have a trusted track record in the telecoms sector.
What is our commitment to Quality and Safety?
We don’t cut corners. Starlink is an investment on your part. All equipment we supply (brackets, poles, anchors, etc.) is of high quality – typically steel that is galvanized or powder-coated to withstand Norfolk’s weather (no cheap plastic bits that will fail after a year). We use the correct tools for each job – for instance, torque-controlled drills for masonry to avoid cracking bricks, and sealants that are rated for outdoor use to keep water out. Safety is paramount: our engineers use appropriate ladders or lifts and PPE. We are fully insured (both public liability and professional indemnity), so you are covered in the unlikely event of any accidents or damage. We also carry backup equipment w hich includesextra cable, connectors, or even a spare mount – so that if something unexpected is needed, we likely have components on hand to avoid delaying the install.
Get in contact to discuss your Starlink installation
One of the team will be in contact to discuss your installation within Norfolk.