This form should be used to order new or winback BT SOGEA Broadband with Cloud Voice Express.
Ask the customer to confirm the number they would like to port into Cloud Voice Express.
Enter N/A if you are providing a new number.
If yes, this means the current provider is an LLU (they operate their own infrastructure). Please inform the customer there is potential for downtime as they migrate to BT Business. Selling the Enhanced package with 4G Hybrid Connect will provide temporary connectivity to minimise downtime but the customer must be eligible (i.e. minimum of 3 bars of signal).
For a list of LLU Providers, please click here.